feminparac

Effective Date: July 8, 2026

Introduction

This Privacy Policy explains how feminparac collects, uses, stores, and protects your personal information when you use our website or engage our services. We are committed to protecting your privacy and handling your data responsibly in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide Directly

When you contact us or use our services, we may collect:

Your name and contact details (email address, postal address)
Information about the service you're interested in
Details about your circumstances relevant to benefits or pension applications
Copies of documents you provide, such as identification, medical records, and correspondence from government agencies
Payment information when you engage our services

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

Your IP address and approximate geographic location
Browser type and version
Pages you visit and time spent on each page
Referring website or search terms used to find our site

How We Use Your Information

We use your personal information for the following purposes:

To provide the services you've requested, including preparing and submitting benefits or pension applications
To communicate with you about your case and respond to your enquiries
To comply with legal and regulatory obligations
To improve our website and services
To maintain records for business administration purposes

Legal Basis for Processing

We process your personal information based on:

Contractual necessity: Processing is necessary to provide the services you've engaged us for
Legal obligation: We're required to retain certain records under professional conduct rules and financial regulations
Legitimate interests: We have a legitimate interest in administering our business and improving our services
Consent: Where you've given explicit consent, such as for marketing communications

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With government agencies: When submitting applications on your behalf to the DWP, HMRC, pension services, or other relevant authorities
With professional advisors: Such as our accountants or legal counsel, where necessary for business administration
With service providers: Such as secure document storage providers or IT support services, who are contractually obligated to protect your data
As required by law: When we're legally required to disclose information, such as in response to court orders

We will always inform you before sharing your information unless prohibited by law or doing so would compromise an investigation.

Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

Encrypted data transmission and storage
Access controls limiting who can view your information
Regular security assessments and updates
Secure disposal of documents when no longer needed

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. Typically:

Client files are retained for seven years after the conclusion of your case
Financial records are retained for the period required by tax law
Website analytics data is retained for two years

After the retention period expires, we securely delete or anonymise your information.

Your Rights

Under UK data protection law, you have the following rights:

Access: You can request a copy of the personal information we hold about you
Rectification: You can ask us to correct inaccurate or incomplete information
Erasure: You can request deletion of your data in certain circumstances
Restriction: You can ask us to limit how we use your data
Portability: You can request your data in a machine-readable format
Objection: You can object to processing based on legitimate interests
Withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

feminparac
127 Finsbury Park Road
Islington
London N4 2LA
United Kingdom
Email: [email protected]

Complaints

If you're not satisfied with how we've handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk